• Our store hours.  We’re open 363 days a year.  Appointments are never needed.
• Our huge selection – an enormous inventory of styles, colors and sizes is available same-day in our store.  Also, many more can be ordered from our designers.
• Our selections.  Knowing what looks good on our clients, our buyers select the “best of the best” from the designers. We choose only what’s unique, elegant
  and youthful.
• Our fashion consultants.  Each one is a seasoned expert – not an hourly employee – who helps the client navigate through this wide array to select the styles and colors that are most flattering to her.
• Our on-site seamstresses.  Each seamstress specializes in gowns and employs her unique expertise to ensure the best possible fit and highest quality craftsmanship.
• Our store owners.  On-site at least six days a week, we interact personally with nearly every client.  We know how important each client’s dress is to her, whatever the occasion.  We are committed to making each client happy, whatever it takes.

Do I need an appointment to shop at your store?
No. We’re open 7 days a week, 363 days a year (closed Christmas Day and Thanksgiving Day) for your convenience. Come in anytime from 10-6 Monday
through Thursday and Saturday, from 10-8 on Friday and from 12-5 on Sunday.

When should I start shopping for my gown?
It’s best to begin shopping six to eight months in advance of your wear date. Some gowns can take as many as eight months to make and you’ll want to build in enough time to give yourself the widest range of dresses to choose from.

What if my event is right away?
Come on in. One advantage of the huge inventory we have on hand is that we can
offer a large selection of styles that are available immediately. Our seamstresses are
here 7 days a week and are pleased to do any last minute alterations to make sure you look like your gown was made for you.

You have such an enormous selection -- How do I decide on just one gown?
When a client walks into our store and sees the racks and racks of gowns, dresses,
suits and separates, it can be a little intimidating. But have no fear, our expert sales consultants are there to help you. They will make sure you have the best possible experience with our store, starting from your first visit. They’ll ask what kind of affair you’ll be attending, what your wear date is and what kinds of styles you like.
They know all the different styles and they’ll help you choose those that will accent
your best features. Working with our sales consultants, your shopping trip will never
feel like a chore. Instead, you’ll actually have fun, and you’ll leave here feeling great about how you’re going to look at your event.

What is the process for buying a gown from Sterling’s?
After asking you some important questions, our sales consultants will pull several
dresses for you to try on. You may not like them all on the hangar, but trust us, often they look completely different on you.

Eventually, you will decide which is the perfect dress for you. (Having a supportive friend, husband, mother, daughter or sister with you will help you make your decision.) We will order your dress in your size and in the color you have chosen. After your
dress is ordered, we will call you to tell you the estimated date we expect your dress to arrive in our store. Then when your dress arrives, we’ll call you to tell you it’s here. At this point, we recommend that you come in to try on your dress as soon as possible just to make sure it is everything you expected. If your wear date is still some months away, you can come back at a later date to have any necessary alterations done. We recommend you come in for alterations about 6 weeks before your wear date. This timeframe is close enough to your wear date that your shape won’t change very much, yet allows enough time for you to get final alterations and have the dress safely in your closet as the big event nears and the stress of getting all the details finished increases.